GPmicro Inc - Secure off Site Data Backup

FAQ

This section should answer any questions you may have about dinKum™ capabilities, downloading dinKum™ and backing up your documents. If you need help installing the software please visit the dinKum™ installation help page.

1. Why do I need offsite backup?

Offsite backup is critical because your data is important and if you were to lose it how much time would it take to recreate it? Data is lost so many ways, the data on your computer can be lost due to human error, natural disaster, fire, theft, and hardware failure.

2. Why should I backup my personal computer?

Backing up your personal computer will give you a feeling of security because you can insure that if your data was lost for any reason you could replace the files. You are able to replace a broken or stolen computer, but can you replace the pictures of your family? Can you replace the emails? What about your personal financial information? We have to face that we live in a very technical world that is becoming more and more dependant on computers for functions that once were done by files papers and hard copies. Backing up is essential if you don’t it can be very expensive to recover your files.

3. What are the benefits of backing up offsite?

Backing up your important files locally (on your computer or in the same location as your computer or server) can do very little if your building is destroyed or your equipment is stolen. Also CD’s, DVD’s, Tapes, Removable Hard Drives, and Zip Disks are prone to failures and can't be completely trusted. You want to be sure that you are not taking on that risk.

4. Why should I use dinKum™?

Because dinKum™ is the best, second to none! There are many reasons that dinKum™ is an obvious choice for reliable secure offsite data backup. dinKum™ was created to provide a solution for the incredible need for an automatic, secure, and easy to use approach of backing up offsite. The mission of GPmicro is to create a software that worked in the background to backup the files that are important without a noticeable strain on your computer performance. Our service can be used by anyone with the most basic computer experience, and it is scalable for any sized business.
Because we are truly unique in our approach. We have placed great emphasis on the restoring of files and went to great lengths to ensure you that your files can and will be restored 24 hours a day 7 days a week. Our mission is to bring an affordable solution to offsite data-backup and starting at $10 a month for 5 GB’s we are fulfilling that mission one computer at a time.

We understand that without our loyal customers we wouldn’t be able to provide this service so that is why we pride ourselves on excellent customer service. It is our commitment to our customers to provide the very best in technical support and continuing to make improvements that our clients want.

5. How does the service work? What is the service?

The service works like Windows Explorer so you can quickly find the files you want to backup. Once you find the files you want to backup simply press the “backup now” button and the software will begin the backup process and you can continue working.
(see tutorials for more information on your first backup.)

Restoring files is just as easy find the archive that you want to restore and follow the same path that you used to backup your files and select the file you want to restore right click select restore and then select the place you want to restore your file.

6. I am having trouble installing the service.

If you are having technical difficulties view the installation tutorials.

After signing up for a plan you will be sent an e-mail with your username and password and a link that will allow you to download the software. (see the installation help for installation instructions) After installing the software you are ready to start your first backup. (see tutorials for more information on your first backup.)

7. How many different versions of the same file can I store?

By default the service will store three versions of each file that you select to backup. You have the choice to have an unlimited number of versions.